Shipping policy
Thank you for shopping with Kebasom. We are committed to providing reliable shipping and delivery services for customers across all states within the United States.
Order Processing Time
All orders are processed within 1–3 business days after payment is successfully confirmed.
Orders are not processed or shipped on weekends or holidays. During periods of high order volume, processing times may be slightly delayed.
Shipping Time
Estimated delivery time is approximately 23–25 business days after the order has been processed and shipped.
Delivery times are estimates only and may vary depending on location, carrier operations, weather conditions, holidays, or other unforeseen circumstances.
Shipping Rates
Kebasom offers free shipping on all orders within the United States.
No minimum purchase is required to qualify for free shipping.
Order Tracking
Once an order has been shipped, tracking information may be provided when available. Tracking updates may take several days to appear after shipment confirmation.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. Kebasom is not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete addresses.
Lost, Delayed, or Stolen Packages
Kebasom is not liable for packages lost, delayed, or stolen after they have been transferred to the shipping carrier. If shipping issues occur, customers may need to contact the carrier directly for assistance.
Delivery Delays
Shipping and delivery delays may occur due to circumstances beyond our control, including carrier disruptions, customs processing, severe weather, holidays, or high shipping demand periods.
Damaged Items
If an order arrives damaged, customers should retain all packaging materials and documentation related to the shipment.
Policy Changes
Kebasom reserves the right to update or modify this Shipping Policy at any time without prior notice.