At Kebasom, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return under the conditions below.

Returns

We accept returns for eligible items within 30 days of delivery.

To qualify for a return, items must:

• Be unused, unworn, and unwashed

• Be in original condition

• Include original tags and packaging

• Show no signs of damage, stains, odors, or alterations

Non-Returnable Items

The following items cannot be returned:

• Final sale or clearance items

• Gift cards

• Items marked as non-returnable

• Used or damaged products caused by the customer

Return Process

To start a return, customers must provide:

• Order number

• Item(s) being returned

• Reason for return

Once the return request is approved, return instructions will be provided.

Refunds

After the returned item is received and inspected, refunds will be processed to the original payment method.

Please allow several business days for the refund to appear depending on your bank or payment provider.

Shipping charges are non-refundable unless the item received was incorrect or defective.

Exchanges

We only replace items if they are defective, damaged, or incorrect. Exchanges are subject to product availability.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please report it promptly with clear photos of the item and packaging.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to an error on our part.

We recommend using a trackable shipping service, as Kebasom is not responsible for lost return packages.

Order Cancellations

Orders may only be canceled before they are processed or shipped. Once an order has been shipped, it cannot be canceled and must follow the return process above.

Policy Updates

Kebasom reserves the right to update or modify this Return Policy at any time without prior notice.